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Vaillant fault and status codes

Checked against its sources: Updated

Vaillant fault codes defined in the user manuals read are mainly F.22 (low water) and F.28 (no flame at ignition); N codes mean limited running, and S codes report status.123 The 2006 issue adds a few more F numbers, and the user manuals read don't list others.4

Covers
Vaillant ecoTEC plus and ecoTEC pro issues named below, gas
You
Top up for F.22 as your manual says, reset for F.28 by your issue's method, and read S codes as information.
A professional
Every other F code, N codes, repeat faults, and on older issues purging air. A competent person means a Gas Safe registered engineer for gas work.

1 Fault and limp-home codes

Vaillant F and N codes
Code or displayWhat the Vaillant manual saysWhich manual, pageWhat the Vaillant manual lets you do
F.022 (2023), F.22 (older)"No/insufficient water in the product or the water pressure is too low"; on the pro, below 0.5 bar the boiler switches off and the display alternates F.22 and the pressureecoTEC plus 28.11.2023 p201; ecoTEC plus 26.05.2021 p102; ecoTEC pro 03.08.2017 p93Check the pressure and top up as that manual says. On 2023, F.22 clears by itself when pressure recovers (p14)
F.028 (2023)Flame signal not detected during ignition; fault mode after five unsuccessful attempts2023 p201Check by looking whether the gas stopcock is open (if it isn't, don't turn it on or reset; ask an engineer); if it is, hold reset over 3 seconds, maximum 3 repetitions; then a competent person
F.28 (2017, 2021)Fault mode after three unsuccessful ignition attempts2021 p142; 2017 p123Fault clearance key for 1 second; a competent person after three attempts
F.28 with F.29 (VU 446, 606)Burner failed after five ignition attemptsVU 446/606 pp16, 196Look at the gas stopcock without touching it; a closed one is for your gas supplier or an engineer, with no reset. If it's open, reset for one second. P16 says a competent person after three attempts, p19 prints up to five: use the lower
F.22, F.23, F.24 (2006)System pressure too low: F.22 dry fire, F.23 or F.24 lack of water08/2006 p134The boiler restarts only once the system is filled
F.28, F.29 (2006)Burner failed to ignite after five attempts08/2006 p134Hold reset for one second; installer or Vaillant after three attempts
F.32 (2006)Fan not working properly; appliance switches off08/2006 p134Quote the code to Vaillant or your installer
N.xxxLimp-home codes: the system can still run safely2023 p161Contact a competent person to have the fault fixed

2 Status codes

S codes report status
CodeWhat the Vaillant manual saysWhich manual, pageWhat the Vaillant manual lets you do
S.000No demand for heating2023 p191No step printed
S.002, S.003, S.004Heating: pump pre-run; ignites; burner on2023 p191No step printed
S.006, S.007, S.008Heating: fan overrun; pump overrun; burner anti-cycling time2023 p191No step printed
S.012, S.013, S.014, S.016, S.017Hot water draw-off: pump pre-run; ignites; burner on; fan overrun; pump overrun2023 p191No step printed
S.020No demand for cylinder charging2023 p201No step printed
S.022, S.023, S.024, S.026, S.027, S.028Cylinder charging: pump pre-run; ignites; burner on; fan overrun; pump overrun; anti-cycling2023 p201No step printed
S.031, S.034Heating deactivated, no hot water demand; frost protection active2023 p201No step printed
S.00 to S.08, S.14, S.22, S.24, S.34 (two digits)Same states on older boilers2021 p132; 2017 p123No step printed
S.10, S.20Hot water requirement2021 p132; 2017 p123No step printed
S.31, S.46Summer mode active; comfort protection, flame loss at minimum load2021 p132; 2017 p123No step printed

The 2006 instructions (p12) and the VU 446/606 guide (pp18-19) carry their own S lists, adding for example S.30 for a room thermostat with no heating demand and, on the VU 446/606, S.85 for a low water flow service message.46

3 How the reset works on each issue

Look at the date on your manual. The 2023 ecoTEC plus says hold reset for more than three seconds, maximum three repetitions.1 The 2021 ecoTEC plus and 2017 ecoTEC pro say press the fault clearance key for one second, then a competent person after three attempts.23 The 2006 instructions say hold reset for one second, then your installer after three attempts.4 Try once; the printed number is a ceiling.

4 Where the sources differ

Vaillant's F22 web page says fixing the fault "should be left to an expert" and to call an installer, while the manuals tell the user to top up.5 This entry follows the manuals, for the issue named, and only for a user comfortable with repressurising. Purging differs too: the 2023 issue allows the user to purge, older issues leave it to a competent person.12 Top-up figures also differ by date, so check your manual's pressure figures.

5 What wasn't covered

The manuals don't describe thawing a condensate pipe; they say to have a fault in it fixed by a competent person.1 If you smell gas, follow the gas entry.

Sources

  1. Vaillant operating instructions, ecoTEC plus VU/VUW/VUI ..CS/1-5 (N-GB), 0020308119_03, 28.11.2023, Vaillant read 3 November 2026.
  2. Vaillant operating instructions, ecoTEC plus VU, VUW, VUI ..6/5-5, 0020245033_02, 26.05.2021, Vaillant read 3 November 2026.
  3. Vaillant operating instructions, ecoTEC pro VUW 246/5-3, 286/5-3, 0020244996_01, 03.08.2017, Vaillant read 3 November 2026.
  4. Vaillant instructions for use, ecoTEC plus 612-637, 824-837 and ecoTEC pro 24, 28, 838402_04, 08/2006, p13, Vaillant read 3 November 2026.
  5. F22 fault code, Vaillant web page, not a manual read 3 November 2026.
  6. Vaillant operating instructions, ecoTEC plus VU 446/5-5, VU 606/5-5, 0020261390_01, date not printed in the copy read, Vaillant read 3 November 2026.